www.directv.com/getconnected – Connect HD DVR To The Internet


DirecTV, LLC – Corporate Address: 2230 E. Imperial Highway El Segundo, California, US – Site Use: Connect HD DVR to the Internet – For Site Help: dial 1-800-531-5000 General support is available 8 am to 1 am EST, 7 days a weekTechnical support is available 24 hours a day, 7 days a week

DIRECTV Get Connect Service

  • Allows a DIRECTV customer to connect their HD DVR to their home Internet connection
  • Once connected a customer can watch YouTube and Pandora Radio on TV
  • The customer will not be charged extra for the DIRECTV GetConnected service
  • Will Take about 20 minutes to complete the set up

Supported Models

The following receiver models can be used when connecting a Genie or HD DVR to the Internet.

  1. HR 44
  2. HR20, HR21, HR22, HR23, HR24
  3. HR34
  4. R22

Please note in order to find the model number simply press and hold the INFO button on the DIRECTV remote until the Info & Test screen appears on the TV.

DIRECTV Provides a Step by Step Guide

The site provides a nice step by step guide to help the customer connect their HD DVR to the Internet.  The guide can be read or a customer can watch a video demo on how the connection process works.  A summary of the 7 steps include:

  1. Connect the Wireless DIRECTV CINEMA device to an electrical outlet
  2. Disconnect the coaxial cable
  3. Connect the coazial cable to the HD DVR device
  4. Take off the cap from the “SAT Rcvr” on the CCK-W device
  5. Connect the coaxial cable to the “SAT Rcvr” on the CCK-W device
  6. The power activity device will light up and start flashing, wait for POWER LED to stop flashing
  7. Make the wireless connection to the router

The site provides more details and a related question FAQ for DIRECTV customer support.


  1. Allows a DIRECTV customer to sync the Internet to their HD DVR device
  2. For questions, help or technical support during the set up process call 1-800-531-5000 24 hours a day, 7 days a week
  3. www.directv.com/getconnected

Other Related Links

  • support.directv.com/app/answers/detail/a_id/3885  (watch the demo video)
  • support.directv.com/app/ask  (email customer support)


DirecTV is considered America’s #1 satellite company and serves the United States, Latin America and the Caribbean Islands.  The firm offers local channels in over 99% of U.S. TV households to include packages as follows: English, Spanish, Internet & Phone and Business packages.  The Spanish package provides a customer with programming in Spanish-language TV.  The DIRECTV Internet & Phone package provides a customer with home Internet connection and phone services.  It should be noted that DirecTV high-speed internet is faster than dial-up but considerably slower when compared to Cable or DSL providers.


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