www.geeksquad.com/techsupport – Geek Squad 24/7 Support



Provides tech support to a plan subscriber – 24/7 with all of your PCs, Macs and tablets – 1-800-GeekSquad

Geek Squad Customer Tech Support Site

  • Provides 24/7 support to Best Buy Geek Squad customers
  • Supports PCs, Macs and tablets
  • Provides unlimited virus removal and computer tune-ups
  • Pricing starts at $9.99 per month

The Geek Squad tech support service allows a customer to sign up for 1 year, 2 year and 3 year service plans and receive tech support associated with these plans by chat, phone or at a Geek Squad store.  All plans include a one time $99.99 initiation fee.  Returning users to the site can access their account by logging in with their Tech Support Member ID.

Geek Squad Tech Support Highlights

  1. Unlimited 24/7 technical support
  2. State of the art virus removal
  3. Computer tune-ups AND troubleshooting issues
  4. oVER 50,000 how-to videos to help the customer master the product

Please note that the service is in regards to software ONLY and Geek Squad Protection is about hardware.  The Geek Squad tech support service allows a customer to claim up to 3 devices under the service terms.  Prices are $199.99 (1 year) or $279 (2 year) or $349.99 for a 3 year plan service.  The best value by far is the 3 year support plan for $349.99.  The service allows the customer to claim and product regardless of where the product was purchase.  Even if the customer bought the product at Lowe’s they are still eligible to have it protected under the Geek Squad Tech support plan.

The Geek Squad

  • Founded on June 16, 1994
  • Is a Tech Support subsidiary of electronic store giant Best Buy
  • Employs over 20,000 “Geeks”
  • Specializes in 24-hour telephone and emergency on-site support

The Geek Squad is a tech support service and can be found in every Best Buy retail store. Once a customer signs up for the service they will receive a  “Welcome to Tech Support” email within 24 hours of sign up.  The company did experiment with providing Geek Squad services in stores at Office Depot until it was terminated in 2006.


  • Sign up or access Geek Squad Tech Support services
  • Call 1-800-433-5778 for any questions about the site
  • www.geeksquad.com/techsupport

Other References

  1. Tech Support FAQ
  2. www.geeksquad.com/find-a-location
  3. www.geeksquad.com/repair-status


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2 Responses

  1. Karen E. Champion says:

    I don’t know if I have to repeat what I have already said. I have listed my problems and they appear above.
    I don’t know what you’re asking for below when it says Website

  2. Karen E. Champion says:

    Sorry, I’ll have to sign off and try again earlier tomorrow. I’ve waited at least one hour. Sorry!

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