www.metropcs.com/terms – MetroPCS Terms and Conditions

MetroPCS Service Issues

  • Provides the customer with online terms and conditions of service
  • Includes ALL devices and wireless services provided by MetroPCS
  • Questions regarding the service terms can be directed to 1-888-8metro8 or by mail at MetroPCS, P.O. Box 601119, Dallas, Texas, 75360-1119

The MetroPCS Terms site provides a full breakdown of the Terms and Conditions associated with products sold by this popular tele-communications firm

Highlights of the Document

  1. Disputes between the customer and MetroPCS will be resolved, upon the election of either the customer or MetroPCS OR by a binding arbitration.
  2. If a customer does not want to be bound by the arbitration agreement they will have to write a letter within 30 days of initiating Service
  3. The MetroPCS terms site is governed by the Federal Arbitration Act (“FAA”)
  4. Terms and Conditions includes by T-Mobile USA, Inc and any of its subsidiaries
  5. Copies of the respective rules for consumer disputes and forms and instructions for initiating an arbitration may be obtained by contacting American Arbitration Association or JAMS


  • T-Mobile US, Inc. (TMUS) -NYSE
  • Telecommunications Firm owned by T-Mobile US
  • Founded in 1994
  • Provides Talk, Text and Data cell phone services
  • Based in Richardson, Texas, US

MetroPCS was part of a reverse takeover (many might call hostile) on May 1, 2013 that resulted in the company being acquired by T-Mobile.  The deal was cited as a way to “help the competing provider become more competitive with the other national carriers”.  T-Mobile was originally founded by Roger D. Linquist and Malcolm Lorang back in 1994 as General Wireless,Inc..  The company has seen its share of ups and downs over the years with the most recent of which being MetroPCS’s LTE network was met with mixed reviews at best.  The company sells a wide range of popular phones to include Samsung, LG, Nokia and ZTE.


  • Provides MetroPCS Terms and Conditions online
  • Questions?  1-888-8metro8
  • www.metropcs.com/terms

Other References

  • finance.yahoo.com/q?s=TMUS
  • en.wikipedia.org/wiki/MetroPCS


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